Cancellation and Refund Policy

1. Cancellation requests must be made in writing and will be effective on the date of receipt made by the travel company.

2. The following cancellation fees will apply for Group Services* (no refund will apply for Group Purchases** and Accommodation):

• After arrangements made by us or/and payment made by the client until 11 days before arrival: 50% refund from the total amount of Group Services, excluding the non-refundable handling fee.

• Ten days before arrival: 20% refund from the total amount of I. Group Services, excluding the non-refundable handling fee.

• Five days before arrival: No refund.

3. The handling fee is not refundable under any circumstances.

4. JAPAN PRIVATE TOUR reserves the right to cancel or reschedule any tour or travel arrangement due to unforeseen circumstances or insufficient bookings. In such cases, clients will be provided with alternative options or offered a full refund.

* Group Services: Services arranged by JAPAN PRIVATE TOUR
** Group Purchases: Goods purchased by JAPAN PRIVATE TOUR